Terms of Service

Last updated: December 22, 2025

Agreement to Terms

By accessing or using Axial ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, then you may not access the Service.

Description of Service

Axial is a product development and management platform that helps teams create, manage, and track product requirements, features, and development workflows. Our service includes tools for requirement specification, project management, team collaboration, and integration with external services.

User Accounts

Account Creation

To use certain features of our Service, you must register for an account. When you register, you agree to:

  • Provide accurate and complete information
  • Maintain and update your information to keep it accurate and complete
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account

Account Termination

We reserve the right to terminate or suspend your account at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

Acceptable Use

Permitted Use

You may use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates any applicable law or regulation
  • Impersonate any person or entity or misrepresent your affiliation
  • Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of another's privacy
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or servers
  • Use any robot, spider, or other automated means to access the Service

Content and Data

Your Content

You retain ownership of all content and data you upload or create using our Service ("Your Content"). By using our Service, you grant us a limited license to use, store, and process Your Content solely for the purpose of providing the Service to you.

Data Security

We implement appropriate technical and organizational measures to protect Your Content against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Axial and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Third-Party Services

Our Service may integrate with or contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by or in connection with use of or reliance on any such content, goods, or services.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your personal information.

Billing and Payment

Some features of our Service may require payment. If you choose to purchase any paid features, you agree to pay all applicable fees. Payment terms, including billing cycles, payment methods, and late payment charges, will be specified at the time of purchase.

All fees are non-refundable unless otherwise specified in writing. We reserve the right to change our pricing at any time, with reasonable notice.

Disclaimers and Limitation of Liability

Service Availability

The Service is provided on an "as is" and "as available" basis. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free. We reserve the right to modify or discontinue the Service at any time without notice.

Limitation of Liability

In no event shall Axial, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Indemnification

You agree to defend, indemnify, and hold harmless Axial and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.

Governing Law

These Terms shall be interpreted and governed by the laws of [Your Jurisdiction], without regard to conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@axial.sh
Address: [Your Business Address]

Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.