Privacy Policy

Last updated: December 22, 2025

Introduction

Axial ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Information We Collect

Personal Data

We may collect, use, store and transfer different kinds of personal data about you:

  • Identity Data: First name, last name, username or similar identifier
  • Contact Data: Email address and telephone numbers
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location
  • Usage Data: Information about how you use our website and services
  • Profile Data: Your username and password, preferences, feedback and survey responses

How We Collect Your Data

  • Direct interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us
  • Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new customer
  • To provide and manage your account
  • To provide customer support
  • To improve our services
  • To communicate with you about updates and changes

Data Sharing and Third Parties

We may have to share your personal data with the parties set out below for the purposes set out in this privacy policy:

  • Service providers who provide IT and system administration services
  • Professional advisers including lawyers, bankers, auditors and insurers
  • Government bodies that require us to report processing activities

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

  • Request access: to your personal data
  • Request correction: of your personal data
  • Request erasure: of your personal data
  • Object to processing: of your personal data
  • Request restriction: of processing your personal data
  • Request transfer: of your personal data
  • Right to withdraw consent: where applicable

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.

Changes to This Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@axial.sh
Address: [Your Business Address]